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Dog's Curious Look

Useful Client Information

Embarking on a training journey with your dog should feel calm and supportive. We are here to guide you every step of the way with reward-based training, based on positive reinforcement, using force-free methods.

01

Booking & Contact

Reach out via email or phone. We'll start with a free 20-minute telephone consultation, to discuss your dog's personality and your goals.

02

Preparation

Prepare a quiet space, with few distractions. Have high-value treats (chicken/meat) and your dog's favourite toys.

03

First Session

We focus on observation and building a safe environment. You'll learn core foundation skills using reward- based training, based on positive reinforcement.

04

Ongoing Success

You'll receive a follow-up report, with practice exercises to complete between sessions. We provide ongoing support as you and your dog grow more confident.

Relevant Policies

Training Ethos

Booking, Payment & Cancellation

GDPR & Data Protection

  • Reward-based training, based on positive reinforcement.
  • Prioritising dog welfare and emotional safety.
  • Force-free, with no use of aversive equipment or techniques.
  • Payment is due 3 working days prior to a training session, unless otherwise discussed.
  • A minimum 24-hour cancellation notice required for full refunds.
  • Rescheduling options available for emergencies.
  • If the trainer needs to cancel due to illness, weather, or unforeseen circumstances, the session will be rescheduled at no cost.
  • We operate within a 15 mile radius of Chichester, and will travel to locations within this free of charge.  
  • We can travel up to 35 miles from Chichester. However, for distances between 15 to 35 miles from Chichester, this will incur a fuel surcharge of 50p per mile.  To be discussed upon booking. 
  • Your data is kept strictly confidential and secure.
  • No sharing of information with third parties.
  • Fully compliant with UK data protection laws.

We are dedicated to providing a transparent and safe environment for you and your dog.   Please reach out if you have any questions about these policies.

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